LEGAL
Settings & Admin

Update Notification Preferences

Control how Clasp reaches you with workspace alerts and product updates. Notification preferences are per-user and take effect immediately.

Update your preferences

  1. Go to Settings in the sidebar.
  2. Open Notifications.
  3. Select In-app or Email to manage that channel.
  4. Toggle each notification type on or off.

In-app notifications appear while you are using Clasp in the web. You can control alerts for team messages, client messages, reactions, task comments and mentions, task status changes, case updates and mentions, case status changes, document changes, and calendar reminders.

Click a calendar reminder in your inbox or an in-app alert to open Calendar at the event's date with its details displayed. If the event cannot be opened, Clasp shows Event not found and explains that it may have been deleted or you may no longer have access to it.

Email notifications are sent to the address on your account. You can control alerts for login activity, calendar bookings, new intake responses, and calendar reminders.

The Updates from Clasp section lets you subscribe to product announcements and important changes from the team.

Notification preferences are per-user. Changes you make only affect your account.

Case-specific subscriptions are managed from the case itself. See Case subscribers and notifications for details.

Updated November 5, 2026

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