View Emails for a Case

When you connect your email account to Clasp, emails related to a case surface automatically on that case's Emails tab. This keeps all case communications in one place without manual filing.

View emails on a case

To see all emails linked to a specific case:

1. Open the case.
2. Click the Emails tab.
3. All emails linked to that case appear in the list, sorted by date.

How emails get linked to a case

Clasp matches emails to cases based on the contacts associated with the case. Emails from or to a contact linked to the case appear on that case's Emails tab.

> Tip: Use the search bar on the Emails tab to find a specific message within the case.

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