Contact Support
If you need help with Clasp, the support team is available to assist you through the in-app contact form or by email.
How to reach support
Click Help icon in the bottom left sidebar.
Select Contact us from the menu.
Enter a description of your issue in the Message field.
Optional: Click Attach files to include screenshots or documents.
Click Submit.
Tip: For the fastest response, include your firm name, a description of the issue, and any relevant case or document names.
What to include in your request
Describe the issue clearly. Include the steps you already tried, any error messages you saw, and the browser and operating system you’re using. This information helps the team reproduce and resolve the problem faster.
Other ways to reach us
Email [email protected]. If the contact form does not load, email us directly.
Note: For billing or account questions, include your subscription plan and the email address on the account.
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