Signatures

Track Signature Status

After sending a document for signature, you can track its status from the Signatures list view. Clasp shows the current status of each request and updates automatically as signers complete their fields.

Signature Status Types

The Status column displays one of four states:

  • Pending Signature โ€” The document has been sent and is waiting for one or more signers.

  • Completed โ€” All signers have signed.

  • Declined โ€” A signer declined to sign.

  • Void โ€” The request was cancelled by your firm.

Check the Status of a Signature Request

  1. Click Signatures in the sidebar.

  2. Locate the document in the list. The Status column shows the current state.

  3. Click the document name to view which signers have completed their fields and which are still pending.

Tip: You can filter the Signatures list by status using the Filters control at the top of the page.

Note: Signers receive automatic email reminders. You do not need to follow up manually.

Related: Send a Document for Signature ยท Download a Signed Document ยท Void a Signature Request

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