Help Center
Getting Started
Activate Your Clasp AccountNew Firm ChecklistInvite team members to your firmConnect your email (Gmail or Outlook)Connect your calendar (Google Calendar)Set Up Your Firm ProfileSearch in Clasp
Calendar
Create a Calendar EventLink an Event to a CaseConnect Google CalendarSet Up a Booking PageShare Your Booking Link
Cases
Create a CaseWhat are Primary and Associated Contacts?Edit a CaseCase StagesCase health (On Track, At Risk, Off Track)Case subscribers and notificationsManage a CaseAssign a Lead AttorneyClose a CaseReopen a CaseDelete a Case
Contacts
Link a Contact to a CaseCreate a ContactEdit and Delete a ContactContact Groups
Messages
Messages OverviewSend a Direct MessageMessage a Client
Tasks
Create a TaskAssign a TaskSet a Task Due DateCustom Task StatusesMy TasksFilter and Sort Tasks
Emails
Connect Gmail or OutlookView Emails for a CaseEmail Sync and Badge Status
Clasp Drive
Clasp Drive OverviewUpload a FileCreate a Document with Microsoft 365Search and Find DocumentsShare a DocumentImport Documents from Google Drive, OneDrive or DropboxConnect Microsoft 365
Signatures
Send a Document for SignatureCreate a Signature TemplateAdd Signers and Signature FieldsTrack Signature StatusDownload a Signed Document
Billing
Billing OverviewCreate an InvoiceSend and Manage InvoicesLog a Time EntryLog an ExpenseSet Up a Flat Rate FeeTrust Account OverviewRequest Trust FundsApply Trust Funds to an InvoiceSet Up Trust Auto-ReplenishmentUse the TimerEdit and Delete Time EntriesRecord a PaymentInvoice StatusesBilling SettingsSet a Default Hourly Rate
Banking
Trust and Operating AccountsDepositsView TransactionsProcess a Disbursement
Intake
Create an Intake FormAdd Fields to an Intake FormSend an Intake FormView Intake ResponsesConvert an Intake Response to a Case
Client Portal
Client Portal OverviewInvite a Client to Their PortalWhat Clients Can See and DoManage Portal AccessRevoke Portal Access
Settings & Admin
Switch WorkspacesUpdate Your Firm ProfileDelete Your WorkspaceTurn On Dark ModeInvite a Team MemberRemove a Team MemberRoles and PermissionsCreate Custom Task StatusesChange Your Workspace PINUpdate Notification PreferencesUpdate Your Personal Profile
Troubleshooting
Trouble Logging InEmails Not SyncingDocument Not LoadingContact SupportSupported Browsers
All Collections

Tasks

Create, assign, and track work across your firm.

Create a Task

Assign a Task

Set a Task Due Date

Custom Task Statuses

My Tasks

Filter and Sort Tasks