Billing

Invoice Statuses

Every invoice in Clasp has a status that reflects where it is in the payment lifecycle. These statuses appear on the Invoices list and on each invoice detail page. Understanding each status helps you track outstanding balances and keep your billing records accurate.

Status definitions

Draft โ€” The invoice has been created but not yet sent. You can still edit amounts, line items, and due dates.

Unpaid โ€” The invoice has been sent to the client. Payment has not been received.

Paid โ€” Payment has been recorded โ€” either manually or through an online payment link. The invoice is closed.

Void โ€” The invoice has been canceled and is no longer collectible. Voided invoices remain in your records for reference.

Note: Voiding an invoice does not issue a refund. If a payment was already made, handle any refund outside of Clasp.

Tip: Filter the Invoices list by status to quickly find all unpaid invoices across your cases.

Related: Create an Invoice ยท Send an Invoice ยท Record a Payment ยท Void an Invoice

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